FAQ

Frequently Asked Questions

  

GeneralFAQ

 

Why SM&MS?

SM&MS (Safety Management and Monitoring Services Ltd) takes a great deal of pride in its work, its staff and its client base. Over the last 16 years it has firmly established itself as a leader in providing solutions to the property sector in matters relating to safety, health and environmental risk. More specifically we have no hidden costs when it comes to quoting projects; everything is on a site-by-site basis. As a limited company we have no shareholder demands, a stable management and a history of organic growth and low staff turnover. We operate nationally with all staff being directly employed by the company and we don’t use associates.

SM&MS has managed to retain clients from the very beginning and referrals and recommendations form a large part of our success. Our purpose-built head office, located just off the M62 outside Leeds, is eco-friendly (rain-water harvesting, intelligent lighting, high performance glass etc) and its construction was project managed by our own director, Philip Morris. He has a personal commitment to environmental issues and sits on the board of a not-for-profit company (Environmental Alliance).

Our consultants are all qualified above industry standards and as well as providing risk assessments they are qualified and knowledgeable enough to deliver training (whether bespoke or standard) on a wide range of subjects.

We have two industry leading products in PropertyPlus and ContractorPlus. They enable us to deliver real value to clients and contractors alike and we are always looking at ways to increase the efficiency and value of our communications with our clients.

In summary, we have the skills, people, infrastructure and ability to ensure the success of our projects.

Who do I talk to if I want to discuss a potential consultancy or training need??

SM&MS has a Client Services team headed up by Richard Edwards, Client Services Director. Richard has a team of three Client Services Account Managers: Tom Mullaney – Property (Consultancy) This e-mail address is being protected from spambots. You need JavaScript enabled to view it Rosemary Poundford – Operations This e-mail address is being protected from spambots. You need JavaScript enabled to view it Feel free to contact the team if you want to discuss a project.

Why use the online quotation system?

Our online quotation system will save you time and could save you money. Just fill it in with as much detail as you can, particularly about any property plans you have that might speed up a site inspection. It leaves you free to carry on your business and we guarantee to get back to you as soon as possible – certainly no later than the next working day.

How can I give feedback?

The website contains a customer feedback form and we encourage all our clients to make use of it to give us a full and honest picture of our service. We will take on board any comments that enable us to provide a better, more effective service.

Contact Us

Tel: 01484 452349 
Email: enquires@sm-ms.biz

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SM&MS Limited
Registered in England and Wales
No: 4903672.

Registered Address :
Salus House, Bradley Business Park
Huddersfield, HD2 1GN

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